Unit 4.24 – Troubleshooting: cont’d Copy

Bruises appear around the hair follicle opening, most commonly on the brows and under the chin. Oversized probes, incorrect insertions or probing too deeply often cause this. Some clients have a tendency to bruise easily.

Treatment and prevention:
• Ensure accurate angles for insertions.
• Epilate anagen hairs.
• Use smaller probe diameter probes.
• Apply a cold compress
• Reassure the client that it will fade quickly.

Crusting or scabbing
Crusting occurs when tissue damage is enough to produce leakage of tissue fluid and/or blood to form a crust or scab. In electrolysis, crusting may also occur when electrolysis destroys tissue that reaches the skin’s surface. A full crust can take up to 48 hours to appear.

Crusting may be avoided by ensuring that:
• insertion is not too shallow
• the duration is not too long
• the intensity is not too high
• the probe insertion angle is correct.

Crusting will disappear in a few days as with other mild tissue damage. Severe crusting may be followed by hyperpigmentation or even scarring.

Treatment and prevention:
• Ensure adequate depth.
• Use of the blend method on heavily pigmented skins or wavy or curved follicles.
• Keep the client still (stop them talking).
• Reduce the intensity and/or duration.
• Do not rest the probe on the skin’s surface during treatment.
• When changing machines, check intensities.
• Make sure that the skin is absolutely dry.
• Hydrocortisone may be used.